Returns & Exchanges
At The Muse, we want you to be completely enamored with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style with absolute confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Label and Ship
Print your prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing