Frequently Asked Questions
Everything you need to know about shopping with The Muse.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our curated collections come from various designers, we recommend checking the specific measurements listed to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout if you need your pieces sooner.
Do you ship internationally?
Yes, The Muse ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Muse garments?
To maintain the longevity of our high-quality fabrics, we recommend following the specific care instructions on the inner label of each garment. Most of our silk and wool pieces are dry-clean only.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.